- All orders placed before 3 PM Eastern Time will go out the same day (if the payment has been completed). We only ship once the payment has been verified. All orders placed on weekends will go out Monday or Tuesday depending on the payment as well.
- We use FedEx as our main carrier for items over $150.00 and USPS Priority for items less than that amount.
- Once you place the order, we must ship directly to the address provided. We cannot change the address once the order has been placed, not even in the slightest way. You must cancel your order and then re-place your order with the correct address.
- If your order has not been shipped, you can cancel your order at any time by sending us a message at email@example.com. We usually reply quickly. If your order has been shipped or is in transit and wish to cancel your order then, you can either reject the package and we deduct the round-trip shipping from your refund or we can intercept this package (FedEx fee of $17.00) and have the item returned to us. Shipping is non-refundable.